Alberto Reyes

From

I had car problems during a family trip to La Paz which prompted me to contact Baja Bound. Despite... the fact that this emergency situation took place during the New Year's holiday season, the response from Michelle and Yara from the Baja Bound Team not only met, but exceeded my expectations. Michelle and Yara followed through the claim process with CHUBB insurance providing excellent support and timely communication. Thanks to the Baja Bound team for the exceptional Customer Service support.

Kelly Morris

From

I’ve used them for years and it’s always been quick and easy to get our insurance when...ng to Baja. I’m reviewing now because I just had one of the best customer service experiences ever. We had gone to Baja last week for the day and on the drive I got 24 hour liability coverage for our car. A couple days after getting home Angela from Baja Bound emailed to see how the trip went and I emailed back great but I had forgotten that we have a yearly policy as drivers in Mexico until Jan 2025 when I purchased the insurance for the day-duh! Angela checked with the insurance underwriters, explained the situation and they refunded what we paid for the day. It wasn’t even on my radar to try to get a refund, I told her because I had thought it was funny that I’m such a knucklehead. It’s really, really refreshing to deal with someone who is so conscientious and diligent about their job. It’s so rare people actually do their job effectively much less going above and beyond like this. Thank you Angela and Baja Bound for your service!

Refugio I. Rochin

From

Excellent online and by direct phone. Spanish and English with proven response to questions....te is very informative about driving in Mexico and places to see. My highest recommendation. Prof Rochin