Kelly Morris

From

I’ve used them for years and it’s always been quick and easy to get our insurance when...ng to Baja. I’m reviewing now because I just had one of the best customer service experiences ever. We had gone to Baja last week for the day and on the drive I got 24 hour liability coverage for our car. A couple days after getting home Angela from Baja Bound emailed to see how the trip went and I emailed back great but I had forgotten that we have a yearly policy as drivers in Mexico until Jan 2025 when I purchased the insurance for the day-duh! Angela checked with the insurance underwriters, explained the situation and they refunded what we paid for the day. It wasn’t even on my radar to try to get a refund, I told her because I had thought it was funny that I’m such a knucklehead. It’s really, really refreshing to deal with someone who is so conscientious and diligent about their job. It’s so rare people actually do their job effectively much less going above and beyond like this. Thank you Angela and Baja Bound for your service!

David Sestak

From

Buying insurance on line is the most efficient way to go.

John Urby

From

Purchased a vehicle policy on-line from Baja Bound for a recent trip to San Jose de los Cabos. I...attended the Norra 1000 race that began in Ensenada with stops in San Felipe, San Ignacio, Bahia de Los Angeles, Loreto, La Paz and finishing in San Jose de los Cabos. Many Baja highways have potholes and do not have improved shoulders. There were several locations where there was evidence of vehicles running off the road where vehicles were damaged. We were fortunate to not have experienced any problems. Thanks to Baja Bound Insurance for providing the security we needed "just in case."